REFUND AND CANCELLATION POLICY
Full refund of unused / unutilized services (which are paid for and cancelled in advance), excluding the prepaid 10 % administration fees (in case of online preconsultation or visa assistance). Please note that the refund process may take 3-5 weeks due to Egyptian banking procedures.
Travel and Tour Services
Our Partner Leisure Holidays company shall make sure to get your maximum satisfaction by booking deluxe 5 stars accommodation near the medical facility and as per your requirements. The best drivers and internal transportation will be guaranteed. Stunning retreats and tours packages are preplanned for you and your esteemed family. Best companion nurses and translators are available if needed.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferage’s, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country before commencing travel. All baggage’s & personal property/s at all times are at the client’s risk.
In case of changes in the rates quoted by hotel and airlines, we can change the rates quoted according to the modifications by hotels or airlines without any prior notice. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
You agree to indemnity and hold The Circle Care facilitator , it’s proprietor, subsidiaries, affiliates, officers, agents and other partners and employees harmless from any loss, liability, claim or demand, including reasonably attorney fees made by any third party due to or arising out of your use of the service in violation of this agreement and / or any breach of your representation and warranties set forth above.
In case of Medical discrepancy or conflict for immutability of malpractice carried out by the patient, all the concerned parties establish and agree that all judicial action must be carried out by the patient towards the medical professional / healthcare center / hospital only within the jurisdiction of Egypt governmental rules, and that action will not be extended towards www.thecirclecare.com, it’s managing company. The Circle Care facilitator or any of it’s proprietor and employees since it is a company that puts at the disposition of the patient different professional options through listing their services without exercising / practicing medicine professionally.
If there is any dispute about or involving the web site and / or the service, by using this web site, you agree that the dispute will be governed by the laws of Egypt without regard to it’s conflict of law provisions. You agree to personal jurisdiction by and venue in the central courts of Cairo, Egypt.
Acceptance of these terms
By using the medical services offered by The Circle Care facilitator you signify your acceptance to our terms and conditions, if you do not agree with these terms and conditions, please do not sign these agreements of Terms & Conditions documents.